Privacy policy
Last updated: 9 November 2026
This policy explains what information iRunners Maldives ("iRunners", "we") collects when you use irunnersmaldives.com and our members' app, how we use it, and how you can have it deleted.
What we collect
When you sign in with Google or Facebook, we receive:
- your name,
- your email address,
- your profile photo.
If you sign in with your mobile number, we receive that number. When you set up your profile, we also save your mobile number (if you add one), your ID card or passport number, the class you choose, your leaderboard category (if you choose one), your status message, and whether you want to appear on the community leaderboard.
Your ID card or passport number is used only to confirm your membership and to make sure each member has one account. Only iRunners admins can see it; coaches see just the last three characters. It is never shown to other members.
When you join a class, the new member form also asks for your date of birth, weight, height, resting heart rate (optional), any medical conditions or injuries, your running background, your reasons for joining, your tee shirt and shoe sizes, and your agreement to our medical fitness waiver and terms. Your health details are used only to plan your training safely. Only iRunners coaches and admins can see them, and they are never shown to other members.
If you pay by bank transfer, we keep the transfer slip you upload for up to 400 days so we can check payments.
We do not receive your Google or Facebook password, and we do not post anything to your Google or Facebook account.
How we use it
- To create and run your iRunners member account.
- To show your name, photo, class and status in the members' area and, if you allow it, on the community leaderboard.
- To contact you about your membership, classes and events you have signed up for, including SMS messages about payments and monthly fee reminders.
- To keep the club safe: admins can suspend an account, and a suspended member cannot sign in again with the same email, mobile number or ID number until the suspension ends.
We do not sell your information or share it with advertisers.
Where it is stored
Member accounts and profiles are stored with Google Firebase (Firebase Authentication and Cloud Firestore). The website and our members' server run on Cloudflare, and SMS messages are sent through Message Owl (MsgOwl) in the Maldives. Both providers process data on our behalf under their own security and privacy terms.
Your choices
- You can change your name, status and leaderboard setting in the members' area. To change class or correct your ID number, contact the club.
- You can stop appearing on the community leaderboard at any time.
- You can sign out at any time from My training.
Deleting your data
To delete your iRunners account and all the information we hold about you:
- Email hello@irunnersevents.com from the email address you signed in with, with the subject "Delete my account", or message us on WhatsApp at +960 999 3210.
- We will delete your account and profile within 30 days and confirm by reply.
If you signed in with Facebook, you can also remove iRunners from your Facebook account under Settings & privacy → Settings → Apps and websites, and then email us as above so we delete the data we hold.
Contact
iRunners Maldives
Email: hello@irunnersevents.com
Phone and WhatsApp: +960 999 3210